Terms of service
JWOLLEE TERMS OF SERVICE
Last Updated: 22/08/2026
Welcome to JWOLLEE. These Terms of Service ("Terms") govern your access to and use of the JWOLLEE website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. About JWOLLEE
JWOLLEE ("we", "our", "us") operates an online retail store offering clothing, footwear, accessories, and related products.
For any questions regarding these Terms, please contact us at:
Email: admin@jwollee.co.nz
Website: www.jwollee.co.nz
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- The information you provide is accurate and current.
- You will use our website only for lawful purposes.
3. Products and Availability
We make every effort to display products, colours, and descriptions accurately.
However:
- Product colours may vary depending on your device settings.
- Product availability is subject to stock levels.
- We reserve the right to discontinue products without notice.
- We may limit quantities purchased by any customer.
4. Pricing
All prices displayed on our website are in New Zealand Dollars (NZD) unless otherwise stated.
We reserve the right to:
- Change prices at any time without notice.
- Correct pricing errors or inaccuracies.
- Cancel orders where an obvious pricing error has occurred.
If a pricing error affects your order, we will contact you to discuss available options.
5. Orders
Submitting an order does not guarantee acceptance.
An order is accepted only when:
- Payment has been authorised; and
- You receive an order confirmation from JWOLLEE.
We reserve the right to reject or cancel orders for any reason, including:
- Suspected fraudulent activity
- Product unavailability
- Payment issues
- Pricing or listing errors
If payment has already been taken, a refund will be issued.
6. Payment
We accept payment methods displayed at checkout.
By placing an order, you confirm that:
- You are authorised to use the payment method provided.
- All billing information supplied is accurate.
Payments are processed securely through third-party payment providers.
7. Shipping and Delivery
Estimated delivery times are provided for guidance only.
JWOLLEE is not responsible for delays caused by:
- Courier services
- Customs processing
- Weather events
- Natural disasters
- Circumstances beyond our reasonable control
Risk in the goods passes to you upon delivery.
Ownership of the products transfers once full payment has been received.
8. Returns and Refunds
Returns and refunds are governed by our Returns Policy, available on our website.
Nothing in these Terms limits your rights under New Zealand consumer protection laws, including the Consumer Guarantees Act 1993.
9. Promotions and Discount Codes
Promotional offers and discount codes:
- Cannot be exchanged for cash.
- May have expiry dates and specific conditions.
- May be withdrawn or modified at any time.
Only one promotional code may be used per order unless otherwise stated.
10. Customer Accounts
If you create an account with us, you are responsible for:
- Maintaining the confidentiality of your login details.
- All activities conducted through your account.
- Promptly notifying us of any unauthorised access.
We reserve the right to suspend or terminate accounts that violate these Terms.
11. Intellectual Property
All content on the JWOLLEE website, including:
- Images
- Logos
- Product descriptions
- Designs
- Graphics
- Text
- Website content
is owned by or licensed to JWOLLEE and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, or exploit any content without our prior written permission.
12. Prohibited Use
You must not:
- Use the website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Introduce viruses or malicious software.
- Interfere with website functionality.
- Copy or scrape website content for commercial purposes.
We may suspend access to users who breach these Terms.
13. Consumer Rights
Nothing in these Terms excludes, restricts, or modifies any rights or remedies available to consumers under New Zealand law, including:
- Consumer Guarantees Act 1993
- Fair Trading Act 1986
- Privacy Act 2020
Where legislation permits, our liability is limited to the maximum extent allowed by law.
14. Limitation of Liability
To the fullest extent permitted by law, JWOLLEE shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of profits
- Loss of data
- Loss of business opportunities
Our total liability relating to any product or order shall not exceed the amount paid for that product.
This limitation does not apply to rights that cannot legally be excluded under New Zealand law.
15. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of personal information as described in our Privacy Policy.
16. Third-Party Services
Our website may contain links to external websites or services.
JWOLLEE is not responsible for:
- Third-party websites
- Third-party content
- Third-party privacy practices
- Products or services offered by third parties
Accessing third-party websites is at your own risk.
17. Force Majeure
JWOLLEE will not be liable for failure or delay in performing obligations caused by events beyond our reasonable control, including:
- Natural disasters
- Power outages
- Internet failures
- Government actions
- Strikes
- Pandemics
18. Changes to These Terms
We may amend these Terms from time to time.
Updated Terms will be published on our website and take effect immediately upon posting.
Continued use of the website constitutes acceptance of the updated Terms.
19. Governing Law
These Terms are governed by the laws of New Zealand.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
20. Contact Us
For questions regarding these Terms, please contact: admin@jwollee.co.nz